Privacy Policy
This privacy policy explains how ImageXetera International Limited (“we”, “us”, “our”) collects, uses, shares, and protects your personal information when you visit our website or use our services. It also explains what rights you have over your data and how you can contact us if you have any questions or concerns.
By accessing or using our website or services, you agree to this privacy policy and consent to our data practices. If you do not agree, please do not use our website or services.
What information do we collect?
We may collect the following types of information from you:
- Personal information: This is information that identifies you as an individual or relates to an identifiable individual, such as your name, email address, phone number, postal address, company name, job title, and any other information you provide to us when you contact us, register for an account, subscribe to our newsletter, request a quote, or use our services.
- Non-personal information: This is information that does not identify you as an individual or relate to an identifiable individual, such as your browser type, device type, operating system, IP address, domain name, referral URL, pages viewed, time spent, and any other information we collect through cookies and other tracking technologies. We may combine non-personal information with personal information if the combination enables us to identify you as an individual.
- Sensitive personal information: This is information that reveals your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, health data, sexual orientation, or criminal convictions. We do not collect or process sensitive personal information unless you provide it to us voluntarily and consent to its use.
How do we collect information?
We may collect information from you in the following ways:
- Directly from you: We collect personal information from you when you voluntarily provide it to us through our website or services, such as when you fill out a form, send us an email, call us, chat with us, register for an account, subscribe to our newsletter, request a quote, or use our services.
- Automatically from your device: We collect non-personal information from your device when you access or use our website or services through cookies and other tracking technologies. Cookies are small text files that are stored on your device and allow us to recognize you and remember your preferences. You can manage your cookie settings through your browser or device settings. However, if you disable cookies, some features of our website or services may not function properly.
- From third parties: We may receive information about you from third parties that we work with, such as social media platforms, advertising networks, analytics providers, payment processors, service providers, business partners, or public sources. We may combine this information with the information we collect from you directly or automatically.
Why do we collect information?
We may use the information we collect from you for the following purposes:
- To provide and improve our website and services: We use your information to deliver our website and services to you, to respond to your inquiries and requests, to communicate with you about our website and services, to personalize your experience on our website and services, to measure and analyze the performance and usage of our website and services, to troubleshoot and resolve issues with our website and services, to maintain the security and integrity of our website and services, and to develop new features and functionalities for our website and services.
- To market and promote our website and services: We use your information to send you marketing communications about our website and services, to display relevant advertisements to you on our website or third-party websites, to invite you to participate in surveys or contests, to solicit feedback from you about our website and services, and to inform you about special offers and events that may interest you.
- To comply with legal obligations and protect our rights and interests: We use your information to comply with applicable laws and regulations, to enforce our terms of service and other agreements, to protect our rights and interests and those of our users and third parties, to prevent fraud and abuse of our website and services, to respond to legal requests and claims, and to defend ourselves in legal disputes.
How do we share information?
We may share your information with the following categories of recipients:
- Service providers: We may share your information with third parties that provide services on our behalf or on behalf of our clients, such as hosting providers, cloud providers, email providers, analytics providers, payment processors, customer support providers, marketing providers, and other service providers.
- Business partners: We may share your information with third parties that we collaborate with for business purposes, such as joint ventures, affiliates, subcontractors, consultants, advertisers, sponsors, and other business partners.
- Clients: We may share your information with our clients that use our services to provide their own services to you or others, such as integrated marketing communications and public relations consultancy services.
- Legal authorities and others: We may share your information with third parties when we believe it is necessary or appropriate to do so, such as to comply with legal obligations and requests, to enforce our terms of service and other agreements, to protect our rights and interests and those of our users and third parties, to prevent fraud and abuse of our website and services, to respond to emergencies, and to cooperate with law enforcement and other authorities.
We may also share your information with third parties in connection with a merger, acquisition, sale, reorganization, or other transaction involving all or part of our business or assets.
We do not sell your personal information to third parties for their own marketing purposes.
How do we protect information?
We take reasonable measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. We use technical, administrative, and physical safeguards to secure your information, such as encryption, firewalls, access controls, backups, and audits. However, no method of transmission or storage is completely secure and we cannot guarantee the absolute security of your information. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately if you suspect any unauthorized access or use of your account.
What rights do you have over your information?
Depending on where you live and the applicable laws and regulations, you may have certain rights over your information, such as:
- The right to access: You may have the right to request access to the information we hold about you and how we use it.
- The right to rectification: You may have the right to request that we correct any inaccurate or incomplete information we hold about you.
- The right to erasure: You may have the right to request that we delete or remove any information we hold about you that is no longer necessary for the purposes for which it was collected or that you withdraw your consent for its use.
- The right to restriction: You may have the right to request that we limit the way we use or share your information in certain circumstances.
- The right to data portability: You may have the right to request that we transfer your information to another service provider in a structured, commonly used, and machine-readable format.
- The right to object: You may have the right to object to our use of your information for certain purposes, such as direct marketing or profiling.
- The right to withdraw consent: You may have the right to withdraw your consent for our use of your information at any time, without affecting the lawfulness of our use before your withdrawal.
- The right to lodge a complaint: You may have the right to lodge a complaint with a supervisory authority if you believe that we have violated your data protection rights.
To exercise any of these rights, please contact us using the contact details below. We may ask you to provide proof of your identity and sufficient information about your request before we can process it. We will respond to your request within a reasonable time frame and in accordance with applicable laws and regulations. We may charge a reasonable fee or refuse to comply with your request if it is manifestly unfounded or excessive.
How do we handle children’s information?
Our website and services are not intended for children under the age of 13 and we do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete it as soon as possible. If you believe that we have collected personal information from a child under 13, please contact us using the contact details below.
How do we update this privacy policy?
We may update this privacy policy from time to time to reflect changes in our data practices, legal requirements, or other factors. We will notify you of any material changes by posting the updated version on our website and indicating the date of revision. We encourage you to review this privacy policy periodically to stay informed about how we collect, use, share, and protect your information. Your continued use of our website or services after we post an updated privacy policy constitutes your acceptance of the changes.
How do you contact us?
If you have any questions or concerns about this privacy policy or our data practices, please contact us using the following details:
ImageXetera International Limited Address: Plot 103. Ademola Adetokunbo Crescent, Opp. LG Office, Wuse II, Abuja , Nigeria
Email: info@imagexetera.com
Phone: +234(803)314-1630 +44(790)902-3013
This privacy policy was last updated on April 27th, 2023.